Shipping & Delivery

Shipping Policy

All of our products can be shipped worldwide.
We have a fixed international rate 5,2€.

Shipping is Free for all orders over € 30.

Our system will automatically calculate the cost of shipping based on the value of the order

We reserve the right to change rates and shipping costs at any time.

Processing times

All of our products are printed when we receive an order. The printing process takes 48-76hr, we will do everything possible to reset this wait.

All orders are shipped from Poland and processed within 3 – 5 working days.
Orders are processed and shipped from Monday to Friday from 09:00 to 15:00.

Orders are not shipped or delivered on weekends or public holidays.
If we are experiencing a high volume of orders, shipments may be delayed for a few days. Please allow additional days in transit for delivery. If there is a significant delay in shipping the order, we will contact you personally via e-mail to inform you of the status of your order.

Shipping and Tracking Confirmation

You will receive an e-mail confirming the shipment once the order has been sent containing the tracking number. The tracking number will be active within 24 hours.

Damage

Dolce3D is not responsible for any products damaged or lost during shipping. If you have received a damaged order, please contact us at the address

info@dolce3d.com