Privacy Policy – Dolce3D

Last Updated: 30/05/2024

Dolce3D, operated by Macs&Sweets Sp. Z.o.o. (“we,” “our,” “us”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information that you provide to us directly, including:

Name
Surname
Email Address
Shipping Address

We also collect information automatically through cookies and similar technologies:

IP Address
Browser Type
Operating System
Browsing Behavior on our Website

2. How We Use Your Information

We use the information we collect for various purposes, including:

Processing Orders: To fulfill and ship your orders, and to handle returns and exchanges.
Communication: To send you updates, order confirmations, and customer service responses.
Marketing: To send you promotional materials and newsletters, if you have opted in.
Analytics: To analyze usage of our website and improve our services.
Legal Compliance: To comply with applicable laws and regulations.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Enhance User Experience: By remembering your preferences and settings.
Analytics: To analyze website traffic and usage patterns through tools like Google Analytics.
Marketing: To deliver targeted advertisements and measure their effectiveness using tools like Facebook Pixel.

You can control cookie preferences through your browser settings.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us in operating our website and conducting our business.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee its absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct or update any inaccurate information.
Deletion: You can request that we delete your personal information.
Objection: You can object to the processing of your personal information.
Withdrawal of Consent: If we are processing your personal information based on your consent, you can withdraw your consent at any time.

To exercise these rights, please contact us at info@dolce3d.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of those third-party websites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Your continued use of our website after any changes constitutes your acceptance of the new Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@dolce3d.com
Address: Ul. Okrzei 51-676, Wroclaw, Poland