Last Updated: 30/05/2024
Welcome to Dolce3D, owned and operated by Macs&Sweets Sp. Z.o.o. (“we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website.
1. Company Information
Business Name: Dolce3D
Owner: Macs&Sweets Sp. Z.o.o.
Location: Ul. Okrzei 51-676, Wroclaw, Poland
Contact Email: info@dolce3d.com
2. Products
We offer cookie cutters and various 3D printed items. All products are made to order.
3. Payment Methods
We accept the following payment methods:
- PayPal
- Credit Cards
4. Shipping
We offer international shipping with the following options:
- Postal Service: 10-20 days
- Courier Service (Europe only): 3-5 days
Our shipping partners include Poczta Polska and various courier services.
5. Returns and Refunds
Due to the custom nature of our products, returns are not accepted, and no refunds will be provided.
6. Customer Service
For any inquiries or customer service requests, please contact us at info@dolce3d.com.
7. Privacy
We collect personal data such as Name, Surname, Email, and Shipping Address. We also use cookies for:
- Google Analytics
- Facebook Pixel
- Tracking purposes
For more details, please refer to our Privacy Policy.
8. Intellectual Property
All content and product designs on our website are owned by Dolce3D and Macs&Sweets Sp. Z.o.o. They may not be resold or used without our explicit permission.
9. User Conduct
Users are expected to interact with our website in a lawful and respectful manner. Any misuse or illegal activities will be subject to appropriate actions.
10. Governing Law
These Terms and Conditions are governed by the laws of Poland. Any disputes arising from these Terms or your use of our website will be resolved in the appropriate courts of Poland.
11. Changes to the Terms
We reserve the right to modify these Terms at any time. Any changes will be posted on this page with an updated date. It is your responsibility to review these Terms periodically.
By continuing to use our website after any changes are posted, you accept the modified Terms.
If you have any questions or concerns about these Terms and Conditions, please contact us at info@dolce3d.com.